Privacy policy

Last Updated: 10-08-2024
Our Commitment to You

Control Glucose Good is committed to safeguarding the use of your personal information that we have. Control Glucose Good (referred to as “we”, “our”, and “us” throughout this notice) makes reasonable efforts to protect the security and confidentiality of the personal information we have and to ensure that such information is used for proper business purposes in connection with the management or servicing of your account. Our relationship with you is our most important asset. We understand that you have entrusted us with your private information, and we do everything we can to maintain that trust. Details of our approach to privacy and how your personal information is collected and used are set forth in this privacy policy.

 

Collecting Your Information.

We may collect information about you in a variety of ways but generally speaking, it is done either through you visiting our website or registering to become a member. The types of information we may collect include, but are not limited to:

Information You Provide To Us. This is personal information you choose to provide in connection with purchasing our product or signing up to our account such as your name, phone number, address, payment card information, providing content on the Site, or other activities in which you participate on the Site or services.

Information We Collect About You. Information our servers automatically collect when you visit, use, or browse the Site, such as your IP address, your operating system, browser version, the address of a referring website, the pages you visit on the Site, the dates and times you visit the Site, device and usage information, such as language preferences, referring URLs, country, location, information about how and when you use our services and other technical information. If you access the Site from a mobile device, information about the type of mobile device you use.

Additional Information. Control Glucose Good does not actively collect any sensitive personal data on its users. Users may provide answers to questionnaires that relate to health and medical information which may constitute sensitive personal data. Control Glucose Good shall rely on your explicit consent when processing such information.

Using Your Information.

Any information collected about you via the Site may be used to: help increase the efficiency and operation of the Site; deliver and improve our products and services; manage our business; monitor and analyze usage and trends to improve the Site and the user experience; send you confirmations, updates, alerts, administrative messages, and otherwise facilitate your use of the Site; request feedback and contact you about your use of the Site; respond to your emails; compile anonymous statistical information and analyses, which we may use internally and/or provide to third parties; to support our customers and their interactions with you through our Services; market our services to you that we believe may be of interest to you; and deliver information to you that you request or that we think may be of interest to you, such as articles, news, or information about various promotions. When you visit or log in to our website, cookies, and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

 

Basis for Processing.

Control Glucose Good only processes your personal information when it has an appropriate basis. That means we determine whether we have a lawful basis/legitimate business purpose to use your personal information before doing so. As stated in applicable law, such lawful bases/legitimate business purposes include receiving express consent, operating our business, performing a contract, and complying with a legal obligation.

Legitimate Interest. When processing personal information based on Control Glucose Good’s legitimate interest, Control Glucose Good ensures that your fundamental rights and interests are not overridden. This is achieved through Control Glucose Good’s commitment to privacy by design principles, adherence to industry privacy standards, regular processing reviews, and a strong focus on the customer lifecycle. Control Glucose Good relies on its legitimate interest for processing when it handles transaction processing, security, user analytics, and technical maintenance.

Contractual Performance. Control Glucose Good processes your personal data when necessary for the performance of a contract when fulfilling our duties and exercising our rights under contracts with you, vendors, and partners. Additionally, when responding to consumer requests, and addressing customer service inquiries and requests for information.

Legal Obligation. Control Glucose Good processes personal information to comply with any existing or future legal obligations including to detect and prevent unlawful acts, protect against malicious or illegal activity, and provide assistance to law enforcement agencies.
Consent. Control Glucose Good relies on your express consent, which you may withdraw, to process your personal data for servicing your registered account, promotions, and tailored marketing activities. These include facilitating and servicing your account to our mailing list and services, providing personalized promotions and special offers, and delivering marketing content that is tailored to your interests.

Data storage. We use third-party service providers to assist with various aspects of our business operations.
For financial data, including credit card details and PayPal information, we utilize the services of Digistore24, an international company known for secure and reliable payment processing. When you make a purchase or provide financial information on our Website, your data may be collected and processed directly by Digistore24, and their data processing practices will be governed by their own privacy policy. For personal details, including name, age, weight, height, etc., we utilize Amazon Web Services (AWS) as our data hosting provider. The data is stored on AWS servers accessed through Virtual Private Cloud (VPC).

Sharing Your Information.

Control Glucose Good does not sell your personal information for monetary consideration. We may share your information with third parties that perform services for or on our behalf this includes: (A) to perform analytics on website and/or web form engagement, (B) when it is shared as part of a transfer of assets, (C) when we market promotions to you, (D) for security and fraud purposes, and (E) when we are required by law to share it.

Analytics. We may allow selected service providers or processors, such as Google Analytics to use tracking technology on the Site, which will enable them to collect information about how you use the Site over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Marketing. In order to support tailored advertisements, offers, or content that you may find interesting when you browse the internet, Control Glucose Good may share the personal information that you provide to us or that we collect about you with our trusted third-party partners that support online advertising.

Transfer of Assets. If we reorganize or otherwise transfer some or all of the Site or our assets to another organization (such as in the course of a merger, dissolution, or liquidation), your information may be shared with the transferee; however, we will ask the transferee to honor commitments we made in this Privacy Policy.

Security and Fraud. We allow third parties to receive personal information from our users to provide both security and fraud protection to Control Glucose Good.

Required By Law. We may share your information as permitted or required by any applicable law in response to a subpoena or other legal process or as we deem necessary to investigate or remedy any actual or potential violation of our policies or to protect the rights, property, and safety of Control Glucose Good or others, as we deem appropriate.

How We Use Cookies.

The Site may use cookies, web beacons, and other tracking technology, depending on the features offered. Tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help us customize the Site and improve your experience.
If you previously provided personally identifiable information to us, a unique identifier in the cookie may tie the information collected via the cookie to such information. Do Not Track (“DNT”) is a privacy preference that users can set to have their Internet browser automatically send a signal to our online and mobile resources to request we not track browsing activity across different sites. There is, however, currently no universal standard for sending and receiving DNT signals. As such, we cannot promise that we respond to all DNT signals, but do recognize and respond when required by applicable privacy laws, such as when HTTP header fields or Java objects are used. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to disable or reject cookies. Be aware that disabling or rejecting cookies could affect the availability and functionality of the Site or certain portions of the Site. Also, please note that we may still use the information we’ve collected from cookies prior to your disabling them; however, we will not collect any further information from the disabled cookies. We use cookies for the following purposes:

Necessary Cookies. These cookies are necessary to ensure that our website properly functions.

– Shopify
– Paypal

Performance & Analytics. These cookies are utilized to gather data regarding your website usage, track website performance, and enhance our website’s performance, services, as well as your overall experience.

-Shopify
-Microsoft
-Digistore24
-Google
-Bing
-Klaviyo
-Facebook
-Paypal

Targeting & Marketing. These cookies are utilized to gather data for the purpose of targeting advertisements and delivering advertisements.

-Microsoft
-Google
-Media Math
-TikTok
-SnapChat
-Pinterest
-Rudderstack
-PushOwl

Security of Your Information.

While we take reasonable steps to protect any personally identifiable information you choose to provide via the Site from unauthorized access, please be aware that, despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online can potentially be intercepted and used by unauthorized parties, so please keep this in mind when disclosing any personal or personally identifiable information via the Site. To help ensure security via the Internet, we recommend you keep your browser up to date with automatic security updates enabled.

 

Policy for Children.

We do not use the Site to solicit information from or market to children under the age of 18. By using the Site, you represent that you are at least 18 years of age. We encourage parents and legal guardians to monitor their children’s Internet usage and to instruct their children never to provide personal information through the Site or any other website without parental consent. If you believe a child has provided personal information to us via the Site, please contact us and we will use reasonable efforts to locate and delete the information.

 

Links to Other Websites and Third Party Practices.

The Site may contain links to third-party websites. It is our intent to provide links only to other quality websites. However, we have no control over these linked websites or, for that matter, any third parties. Any information collected by websites, other than the Site, is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites that may be linked to or from the Site. We encourage you to read the provisions of privacy policies on other websites before providing them with your personal information.

 

Submitting Information From Outside The United States.

We may disclose your personal data for the purposes described above to recipients (including our subsidiaries, service providers, and advisors) that are located in a country outside of the country from which it was originally collected, including the United Kingdom and the United States. Not all countries have equivalent data protection laws. You hereby expressly consent to the transfer of your personal data to recipients that are located outside your home jurisdiction, including the United States. In addition, unless you give us your explicit consent to do so, we will not use your personal data for any purposes unrelated to the purposes we describe in this notice.

 

Exercise Your Privacy Rights.

Control Glucose Good takes privacy seriously. Where applicable, data subjects have certain rights that they can request for Control Glucose Good to fulfill. These requests can be made by either the data subject or an authorized agent. These rights include:

The Right to Know. You have the right to request that Control Glucose Good disclose the personal data that Control Glucose Good has collected about you;

The Right to Amend. You have the right to correct any information that Control Glucose Good stores about you;

The Right to Delete. You have the right to request that Control Glucose Good delete information that it maintains about you, subject to certain exceptions;

The Right to Restrict or Object to Processing. You have the right to object to our basis of processing where we rely on legitimate interest. Additionally, where applicable, you may request that we restrict the processing to only limited activity;

The Right to Object to Automated Decision Making. Where a decision is made that is solely based on an automated system, you may request for manual review.
In order to exercise any of the rights detailed above, please contact us at support@drbaker.com. We will use your email as proof of verification unless otherwise prohibited. Exercising your rights under this section will not result in any discrimination by Control Glucose Good. We will treat you the same as any other user. If you disagree or dispute a decision that has been made on the scope or application of the rights described in this clause, you may appeal this decision by contacting us at support@drbaker.com.
We will respond to your request to exercise any of the above rights in writing (including via email), or orally if requested, as soon as practicable and in any event not more than within one month after receipt of your request. In exceptional cases, we may extend this period by up to two months and we will tell you why. If you would like to exercise any of these rights, please contact us using the contact details provided above.
You have the right to complain to your data protection authority about our collection and use of your personal data. Please contact your local data protection authority for more information. Contact information for data protection authorities can be found here.